When we proudly opened the Thess Residences doors in September 2019, introducing a fresh, innovative holiday accommodation in the heart of the city, to the domestic and foreign market, we never imagined that its concept would come to be extremely topical, even essential, quite soon.
Absolute privacy, almost zero contact with the professionally trained staff, housekeeping services only upon request and numerous facilities, like gym, business centre and meeting room, all accessible, only through a strictly personal key card. No room for overcrowding while entry for non-residents is prohibited.
In March 2020 we had to close just like all Hotel units in Greece and since then, we have been closely monitoring all epidemiologic and regulatory developments both in Greece and worldwide. We are thrilled to be eventually able to re-open Thess Residences on June 6th in order to welcome travellers again to Thessaloniki. Strictly following the rules of the scientific community and all the obligatory hygiene protocols for the Greek hotels issued by the Greek goverment, our main priority is to ensure the safety and good health of our staff and our guests, thus we have taken all necessary measures against the novel coronavirus pandemic.
Maintenance of the air-conditioning system with the highest standards, removal of all unnecessary, ornamental items from our apartments, special cleaning and sanitization with certified products throughout the apartments and all public spaces, natural air ventilation of all common and private spaces, antiseptic gel rubs, masks, gloves and shoecovers are at our guests’ disposal in numerous spots throughout our property and have created a safe, sanitized and protected environment.
From the time of your booking, all necessary documents, either informative or due for signature or payment, are sent to you digitally; as soon as you arrive to the property, you only pick-up your strictly personal key-card and you start enjoying your stay, safe and sound. Have a look and take advantage of our super flexible cancellation policy.
Your apartment has just been cleaned and sanitized as well as every single item in it, while you can request from your hostess anything else you may need and you will receive it with zero human contact. No one will enter your residence unless you ask for it.
Thess Residences’ hostesses are always at your disposal to answer any question, arrange your fun tour or activities or just help you with anything you may need.
Our property has taken all obligatory safety and hygiene measures according to the Greek government and the Ministry of Health directives.
We stay alert, we stay positive and, most of all, we all stay safe!!!!!!
Reception
Public Spaces
Housekeeping, Hygiene & Sanitization Services (public spaces & residences)
Staff Safety & Training
Guest Services, Check-in / Check-out
Medical Support
Collaborating Doctor
We have established a collaboration with a doctor, according to the official safety protocols, and our staff has been trained on behalf of him
Prevention Plan
There is an official Prevention Plan in place, following specific protocols for the housekeeping and reception services
Action Plan
There is an official property Action Plan for suspected cases of COVID-19. Our Residence Manager, Despina Tziraki, is in charge for applying the Action Plan and her substitute is our Residence Hostess, Nonna Saridou
Medical Equipment
There is special medical equipment (medical kit) for any suspected case that includes gloves, disposable medical masks, antiseptic gel rubs, antiseptic wipes, medical gown, protective coveralls, laser thermometer
Have a look and download here all files relevant to guest processes, information and protection measures against COVID-19.
Reception 
Public
Housekeeping 
Staff 
Processes 
Medical