Who we are

thessresidences.com is the website of the company with the following details:

1. Introduction

This Privacy Policy is the official policy of our company regarding the collection and use of information we obtain directly from you. This policy explains how and why our company collects your personal data, how we use it and how you control our processing of your data. Our company is committed to comply with applicable laws governing the collection and use of your personal data and to protect and safeguard your privacy, as well.

2. Acknowledgment

When you send an e-mail, use our website or install, access and/or use our products and services, you consent to the collection of your information in accordance with this Privacy Policy and other agreements that already exist between us. You acknowledge and agree that your use of our company websites or products constitutes your acceptance of this Privacy Policy and the General Terms of Use.

3. Types of information collected

Our company may collect various information during the normal course of its business activities, including personal and non-personal data.
For example, we may collect information such as your name, telephone number, e-mail address, all related to your use of our products, services and our company websites.

4. Main purpose of data collection

Our company collects information in order to:
a) conduct its business activities and provide you with products and/or services
b) provide marketing services and receive feedback on our products and services; and
c) provide efficient and functional access to the content of our websites. Without this information, our company may not be able to provide you with its products and/or services or meet your expectations on an ongoing basis.

5. How our company collects information

Our company collects information via two basic ways:

a) directly from you when:
• you purchase our products or subscribe to our services
• you contact us to request support or ask a question about our products or services
• you submit your e-mail address and other information to be included in our database
• you visit any of the active websites or facilities of our company
• you become a shareholder of our company

b) indirectly, for example, by placing browser cookies or other means of analytics on computers and devices used by you

Before or at the time of collecting information, we will take reasonable steps to notify you of such collection and to draw your attention to this Privacy Policy, as well as to our Company’s Cookies Policy (if applicable applications are used).

6. How your information will be used

You acknowledge and agree that our company may use or disclose information for the primary purpose for which they were collected, indicatively referring to,

a) The provision of services and/or products, related management tasks, the processing of orders you have placed, the marketing and notifications for changes in our services and/or products and, the keeping of records regarding the products and/or our services you purchased, the registration and related supporting tasks, communication exchange or compliance with our legal obligations; and
b) the information may be disclosed between our company and affiliated corporate organizations and disclosed in a confidential manner to third parties acting as our contractors, agents or suppliers regarding the main purposes of our cooperation.

We may also use this information for a purpose related to the primary purpose of collecting information, as well as in a manner, that an ordinary person would reasonably expect us to use the information.

Where you provide personal information to us about another person, you ensure that you have the explicit permission to do so and that you will inform that person of our identity, the way we use and disclose their information and that they may gain access to such data.

7. Disclosure of information

Your information will be disclosed to persons outside our company only in accordance with the terms of this Privacy Policy or as otherwise communicated to you at the time of information collection. Our company can disclose the information where:

(a) we have reasonable suspicion that your health or safety or the health or safety of the public is threatened
(b) we have a reasonable suspicion of involvement in past, present or possibly future illegal activities and that disclosure of your information is a necessary component of our investigation or the reporting of the matter to the competent authorities; and/or
(c) where such use or disclosure is required or permitted by law (for example, in the context of a summons, warrant or other injunction or legal proceeding)

8. Third parties

Our company website or other material may contain links to websites owned and managed by third parties, which may collect personal data concerning you. Once you are away from our company websites, this Privacy Policy no longer applies and our company disclaims any responsibility for the privacy practices of such third parties or for the content they provide. You should always review the privacy policies of all third parties you come in contact with.

 9. Cross-border transmission, security and storage

By accessing our company website or by installing, accessing or using our company products and / or services, except in cases where we have agreed upon under a contract the retention of such information within a specific country or region, you agree and consent to the cross-border transfer of your information and / or your data. Our company uses or may in the future use third parties, such as Amazon (AWS) and Microsoft cloud services, to store its emails, databases and systems, and Google to provide analytics services. . These providers are generally located in Australia, the European Union and / or the European Economic Area and / or the United States of America. Our company uses commercially reasonable, physical, administrative and technical safeguards to maintain the integrity and security of information that can be used to identify an individual, such as secure data networks protected by a firewall and password protection systems that meet industry standards. The transmission of data over the Internet may not be secure and therefore you transmit all information at your own risk. Upon receipt of your transmission, our company makes every effort to ensure the security of the transmitted information via our systems. You are solely responsible for maintaining the confidentiality of your passwords and / or account information and for ensuring that your systems are up to date and have anti-virus and other protection measures in place.

10. Responsible for communication, access and rectification of personal data

Our company is committed to maintaining accurate, relevant and appropriate information for our customers and other stakeholders. You can contact us and/or request access to your information through our Data Protection Officer as follows:
E-mail: dpo@thessresidences.com

Our company will review your request and provide you with a copy of the information it holds about you, allowing you to exercise your rights of access, objecting to processing, objecting to automated profiling, limiting of processing, portability of your data, correcting or even deleting your data, as specifically defined in European Regulation (EU) 2016/679 General Protection Regulation (GDPR) and national legislation, unless
• You are unable to convince our Company that you have the legal right to access this information; or
• Our company has the right not to accept or deny such access.
If we deny you access to the information, we will provide a justification for that refusal upon your request. For security reasons, our company will not disclose sensitive security information such as usernames, passwords or credit card information.

11. Complaints

If you have any complaints about our Privacy Policy or the collection, use or disclosure of your personal data, you should contact the Data Protection Officer (see contact details above). The Data Protection Officer will review your complaint and try to resolve it . If you are not satisfied with the result of this query you can request an investigation of the complaint by an independent person or authority.

12. Changes to the Privacy Policy

This Privacy Policy may be revised from time to time without further notice and such revisions will be referred to in the “Last Modified” notice above. Please visit this page again to be notified of any changes. By continuing to use the Website, you agree to this Privacy Policy and any revisions thereto in the future.

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